So I have an Ashly Protea 4.24c that keeps going down on me. When I go to fire up my rack the Ashly boots up and then will just sit with all LED’s on and firmware info. on screen. Also, while this way, the front panel appears to be locked. I’ve gone through and cycled [...]
1.Forum signature: Join and participate in niche forums related to your products.Put your websites/stores links in your forum signature.You can easily find them on google,Just search: intitle:”forum”+keywords,or intext:”forum”+keywords
2.Bookmarks and Diggs: Submit your online store to Bookmarks and Digg style sites,and It’s really easy for backlinks and visitors. Here is the link list: digg [...]
Howard Schultz, the CEO of Starbucks stated, “We are in the customer business serving coffee, not the business of coffee serving customers.”
I think everyone who is in the Call Center Industry needs to remind their staffs what that means. If you asked your staff, would they say they are in the call center/contact center business, [...]
I am sure we all have seen or heard about this new television show. The boss of a company dons a disguise so its employees won’t recognize him and he gets hired to work on the front lines of his company. The point is to see what working conditions the people in his company work [...]
I would love to help answer this, as CEM is what a company should be all about, if you do not have customers, you do not have a business. In the true meaning of CEM, this is about the perception of the customer from the first time they know or deal with your company and [...]
Customer Experience Management (CEM) is a very popular topic among call center leadership groups. It is an area I am very interested in, however I have found that many people have different definitions for it, and differing perspectives on how a customer contact center can influence customer experience. I’d like to open a discussion surrounding [...]
If nothing else, I think it’s worth considering the search benefits of a social media strategy.
If you care about people finding you online business- and who doesn’t in the travel business? – it’s worth investing time in raising your profile through social media channels.
If the question is about social media marketing- not [...]
